Client Experience & Engagement

• Professional Conduct
• Engagement Tone
• Marketing Presence
• Media & Reviews

Professional Conduct

• Arrive ≥ 1 hr before event.

• Seek out organizer immediately; confirm schedule & restrooms.

• Maintain clean, organized, and friendly setup.

Engagement Tone

• Professional + fun + energetic.

• Music audible but talk-friendly.

• Crew smiling, approachable, and prepared.

Marketing Presence

• Branded tent, tablecloth, feather flag, and tabletop signage.

• Display payment QR codes and game instructions.

Media & Reviews

• Capture photo/video (add-on or free promo clip).

• Encourage QR reviews and social tags.

• Follow up within 48 hrs for testimonial.